What do I do to increase sales? How to best allocate resources? What to do to enable succesful customer encounters?
Sales surveys chart the commercial strengths and possibilities of all the different touch points where you interface with your customers. A sales potential survey will support your strategic decision-making when you seek to engage new customer groups, expand to new market areas, or test your service and product concepts.
Monitoring customer encounters
When you want to systematically develop the quality and effectiveness of your customer encounters, customer encounter monitoring will assist your sales personnel to develop their skills. Both the customer and your sales person / KAM / subject matter expert will evaluate their experience in the feedback system.
Analyses of closed and lost deals
When you want to understand why you lost or won important deals, we will determine your weak points and success factors with our won and lost deals analysis.