Arrow ECS Finland Oy

Parent company Arrow Electronics introduces innovative IT solutions to the market with the aim of clarifying complex business challenges. The company provides value-added distribution, business consultation and channel enablement services to leading technology manufacturers and suppliers who serve both the private and public market.

Arrow Enterprise Computing Solutions Finland Oy is one of the most notable technology distributors in the world. The company represents the solutions of over 70 clients internationally and provides companies with IT solutions that suit their needs. In addition to import activities, Arrow ECS helps its retailer network to succeed and discover new business opportunities.

Opportunities for Microsoft ecosystems

Collaboration with Arrow ECS started in the fall of 2018. Innolink carried out an analysis of the current status of Arrow’s enterprise resource planning (ERP) system. The analysis was conducted with the help of a decision-maker panel and telephone interviews, and the target group consisted of companies operating in the fields of manufacturing industry, services and retail trade. The analysis was aimed at exploring the actual needs of small and medium-sized enterprises, as well as the challenges related to the current ERP systems. The analysis revealed, for example, that although many of the respondents who use different ERP systems found the system to be a critical part of their business, as many as 20% of the respondents don’t utilise an ERP system.

Do the decision-makers recognise the business benefits of
cloud computing services?

In fall 2019, we carried out a market survey on the extent of the use of cloud computing services and on the willingness to invest in the future. The target group consisted of Finnish companies operating in the fields of commerce, public administration, industry, services, construction and health care. Data was collected by carrying out telephone interviews among the senior management and IT administration of the companies. The survey revealed challenges, wishes and prejudices related to the use of cloud services and explored the current popularity of Microsoft Azure compared to its rivals. At the same time, the results demonstrated the kind of investments that companies are planning to make in cloud services in the future.

In the attached interview, Eetu Roponen, Business Manager for Microsoft at Arrow ECS Finland Oy, talks about our collaboration.


Explore the main results of the current status analysis on enterprise resource planning (ERP) systems in the infographic below.