Blogi
Blog
Recognise the possibilities of knowledge-driven management
Too often, we are in a hurry to set new goals and develop new things without having a precise understanding of the current situation in our organisation. Our own internal view may be very different from the experience of customers and stakeholders. Fortunately, however, knowledge-driven management builds a reliable bridge from current state analysis towards strategic targets, Pekka Vuorela emphasises.
News
Doctor of Arts Katja Soini steps in as the Chief Growth Officer of Knowledge-driven Management at Innolink
Katja will be creating and implementing Innolink’s growth strategy that has its aim far into the future in close co-operation with customers, teams of experts and the management. Welcome Katja!
Interview
Gofore Plc Knowledge-driven Leader for 2022, initiative category
Finland’s most inspiring Knowledge-driven Leaders were announced for the fourth time on 27 October 2022. Gofore Plc won Initiative of the Year for 2022. Take a look at the interview with Head of Customer Value Outi Määttä!
Blog
Blogi
Partnering for insightful knowledge-driven management
“Ensuring a good customer experience is not just a lofty goal – it really boosts the bottom line. Companies seeking to develop in this area do indeed pay attention to measuring customer experience in a broad manner, but partnering with external experts can bring even better results – more insightful knowledge-driven management.” Read more about the theses of Innolink Group CEO Pekka Vuorela, which were discussed at the Knowledge-driven Leader 2022 Gala on 27 October 2022.
Interview
Mikko Kuusakoski Knowledge-driven Leader for 2022, individual category
For the fourth time, we announced on 27 October 2022 Finland’s most inspiring Knowledge-driven Leaders, with the awards including both an organisation category and an individual category. The winner in the individual category was Chief Information Officer Mikko Kuusakoski (Jatke Oy). Take a look at Mikko’s interview to find out more!
Interview
Noja Rahoitus Oy Knowledge-driven Leader for 2022, organisation category
For the fourth time, we announced on 27 October 2022 Finland’s most inspiring Knowledge-driven Leaders, with the awards including both an organisation category and an individual category. Noja Rahoitus was selected as Organisation of the Year at the Knowledge-driven Leader 2022 Gala. Read the interview with CEO Mika Mäkinen to find out more!
Blog
Knowledge-driven management as a lever FOR FUTURE GROWTH
Knowledge-based management is one of the most powerful instruments to long-lasting success, but as things so often go with instruments of power, also knowledge can be harmful used in a wrong way. Knowledge adds impact to decision-making, but one needs to be mindful of its application. The fact that today there is an endless amount of data available for any given decision, is a double-edged sword. If this data cannot be properly filtered and turned into relevant information, data can work against quality decision making instead of offering tangible advise for business development. More turns out to be less.
Blog
Turn your business into a success story – invest in an excellent customer experience
An excellent customer experience is a competitive advantage for any enterprise. But how can you differentiate yourself the best on the market by offering an excellent customer experience? Improving the customer experience usually begins with fixing problems, but this alone is not enough to achieve success in the world of business. You need continuous measures and planning instead of simply reacting in order for you to be able to change the customer experience in the direction you want it to go.
Blog
Towards new perspectives
The past year has been quite variable, going up, down, and up again. Our customers however think that we have once again performed excellently – this is something to be glad about! Continuous renewal – staying up to date – guarantees organisational vitality and competitiveness. According to our streamlined knowledge-driven management strategy, we are now boldly focusing on the business-oriented knowledge-driven management of customer relations and phenomena. Read more in the blog by Pekka Vuorela.